{"id":6363,"date":"2026-02-13T09:52:16","date_gmt":"2026-02-13T09:52:16","guid":{"rendered":"https:\/\/bloemen7days.be\/?page_id=6363"},"modified":"2026-06-10T09:10:46","modified_gmt":"2026-06-10T09:10:46","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/bloemen7days.be\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Below you will find our General Terms and Conditions. These apply whenever you use or place an order via our Website and contain important information for you as a buyer. Therefore, please read the Terms and Conditions carefully. We further recommend that you save or print these conditions so that you can consult them again at a later time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>VAT\/Company Number:<\/strong> 0475.151.035<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Article 1: Definitions<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.1 Shop:<\/strong> established in Antwerp and registered with the Crossroads Bank for Enterprises (KBO\/BCE) under registration number <strong>0475.151.035<\/strong> trading under the name <strong>Bloemen 7 Days<\/strong>. <strong>1.2 Website:<\/strong> the website of the Shop, available via <strong>bloemen7days.be<\/strong> and all associated subdomains. <strong>1.3 Customer:<\/strong> the natural or legal person, whether or not acting in the exercise of a profession or business, who enters into an Agreement with the Shop and\/or has registered on the Website. <strong>1.4 Agreement:<\/strong> any arrangement or agreement between the Shop and the Customer, of which the General Terms and Conditions form an integral part. <strong>1.5 General Terms and Conditions:<\/strong> the present General Terms and Conditions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Article 2: Applicability of the General Terms and Conditions<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.1<\/strong> The General Terms and Conditions apply to all offers, Agreements, and deliveries by the Shop, unless expressly agreed otherwise in writing. <strong>2.2<\/strong> If the Customer, in their order, confirmation, or communication of acceptance, includes provisions or conditions that deviate from, or do not appear in, the General Terms and Conditions, these shall only be binding on the Shop if and to the extent that they have been expressly accepted by the Shop in writing. <strong>2.3<\/strong> In the event that specific product or service conditions apply in addition to these General Terms and Conditions, those conditions shall also apply. However, in the case of conflicting conditions, the Customer may always rely on the applicable provision that is most favorable to them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Article 3: Prices and Information<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.1<\/strong> All prices stated on the Website and in other materials originating from the Shop are inclusive of VAT and, unless stated otherwise on the Website, other levies imposed by the government. <strong>3.2<\/strong> If shipping costs or any other additional charges apply, this will be clearly stated in a timely manner before the Agreement is concluded. Furthermore, these costs will be displayed separately during the ordering process. <strong>3.3<\/strong> The content of the Website has been compiled with the greatest possible care. However, the Shop cannot guarantee that all information on the Website is correct and complete at all times. All prices and other information on the Website and in other materials originating from the Shop are therefore subject to obvious programming and typing errors. <strong>3.4<\/strong> The Shop cannot be held responsible for color variations or discrepancies resulting from screen quality.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Article 4: Formation of the Agreement<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.1<\/strong> The Agreement is concluded at the moment the Customer accepts the Shop\u2019s offer and fulfills the conditions set by the Shop. <strong>4.2<\/strong> If the Customer has accepted the offer electronically, the Shop will immediately confirm receipt of the acceptance of the offer by electronic means. As long as receipt of this acceptance has not been confirmed, the Customer has the option to dissolve the Agreement. <strong>4.3<\/strong> If it appears that the Customer provided incorrect data upon acceptance or otherwise entering into the Agreement, the Shop has the right to fulfill its obligation only after the correct data has been received. <strong>4.4<\/strong> Within legal frameworks, the Shop may inform itself whether the Customer can meet their payment obligations, as well as all facts and factors that are important for a responsible conclusion of the Agreement. If, based on this investigation, the Shop has valid grounds not to enter into the Agreement, it is entitled to refuse an order or request, providing reasons, or to attach special conditions to its execution, such as advance payment.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Article 5: Registration<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5.1<\/strong> To make optimal use of the Website, the Shop may offer the Customer the option to register via the registration form\/account sign-up option on the Website.<sup><\/sup> <strong>5.2<\/strong> During the registration process, the Customer chooses a username and password with which they can log in to the Website after registration. The Customer is responsible for choosing a suffici<sup><\/sup>ently secure password. <strong>5.3<\/strong> The Customer must keep their login details, username, and password strictly confidential. The Shop is not liable for any misuse of login details and may always assume that a Customer logging in to the Website is indeed that Customer. Everything that occurs via the Customer&#8217;s account falls under the responsibility and risk of the Customer. <strong>5.4<\/strong> If the Customer knows or suspects that their login details have fallen into the hands of unauthorized persons, they must change their password as soon as possible and\/or notify the Shop, so that the Shop can take appropriate measures.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Article 6: Execution of the Agreement<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.1<\/strong> As soon as the order has been received by the Shop, the Shop will dispatch the products as quickly as possible, subject to the provisions of paragraph 3 of this Article, provided that the option for delivery is offered by the Shop. <strong>6.2<\/strong> The Shop is entitled to engage third parties to fulfill the obligations arising from the Agreement. <strong>6.3<\/strong> On the Website, it will be clearly described, in a timely manner before the conclusion of the Agreement, how delivery will take place and within what timeframe the products will be delivered. If the option to pick up the products is available, the timeframe within which the products can be collected will be indicated. <strong>6.4<\/strong> If the Shop cannot deliver the products within the agreed timeframe, it will notify the Customer. In that case, the Customer can either agree to a new delivery date or is given the option to dissolve the Agreement free of charge. <strong>6.5<\/strong> If the Customer is required to pick up the products, the Customer must do so on the day as agreed. If the Customer fails to collect the products, the products will be destroyed. The Customer&#8217;s payment obligation shall not lapse as a result. <strong>6.6<\/strong> The Shop advises the Customer to inspect the delivered products and report any discovered defects within a reasonable timeframe, preferably in writing or by email. See further the Article regarding warranty and conformity. Specifically for Customers acting in the exercise of their profession or business, any defects must be reported to the Shop within 24 hours of receipt, after which all rights to repair, replacement, compensation, etc., shall lapse. <strong>6.7<\/strong> As soon as the products to be delivered have been delivered to the specified delivery address, the risk concerning these products transfers to the Customer. If expressly agreed otherwise, the risk transfers to the Customer at an earlier stage. If the Customer decides to pick up the products, the risk transfers upon the handover of the products.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Article 7: Right of Withdrawal \/ Returns<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7.1<\/strong> For the products delivered by the Shop, it applies that they cannot be returned without giving a reason, and the statutory right of withdrawal\/dissolution does not apply, in accordance with Article VI.53, 4\u00b0 of the Belgian Code of Economic Law (WER). The delivered products fall under the exception concerning goods that are liable to deteriorate or expire rapidly. If the products do not meet expectations, the Customer can, of course, contact the Shop in accordance with the provisions of Articles 9 and 10.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Article 8: Payment<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8.1<\/strong> The Customer must make payments to the Shop according to the payment methods indicated in the ordering process and on the Website. The Shop is free to choose the payment methods it offers, and these may change from time to time. In the case of post-delivery payment, the Customer is granted a payment term of 14 days starting on the day after delivery. <strong>8.2<\/strong> If the Customer fails to fulfill their payment obligation(s) in a timely manner, and after being notified by the Shop of the late payment and being granted a period of 14 days by the Shop to still fulfill their payment obligations, they shall, upon failure to pay within this 14-day period, owe the statutory interest on the remaining amount due. Furthermore, the Shop is entitled to charge any extrajudicial collection costs it has incurred. These collection costs amount to a maximum of: 15% on outstanding amounts up to \u20ac 2,500; 10% on the subsequent \u20ac 2,500; and 5% on the next \u20ac 5,000, with a minimum of \u20ac 40. The Shop may deviate from these stated amounts and percentages in favor of the Customer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Article 9: Warranty and Conformity<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.1<\/strong> This article only applies if the Customer is not acting in the exercise of their profession or business. <strong>9.2<\/strong> The Shop guarantees that the products comply with the Agreement. <strong>9.3<\/strong> If the delivered product does not comply with the Agreement, the Customer should notify the Shop, preferably within 24 hours after discovering the defect. <strong>9.4<\/strong> If the Shop deems the complaint to be justified, the relevant products will be replaced or refunded after consultation with the Customer. The maximum compensation is equal to the price paid by the Customer for the product.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Article 10: Complaints Procedure<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10.1<\/strong> If the Customer has a complaint about a product (in accordance with the Article regarding warranty and conformity) and\/or about other aspects of the Shop&#8217;s service, they can submit a complaint to the Shop by telephone, email, or post. See the contact details at the bottom of the General Terms and Conditions. <strong>10.2<\/strong> The Shop will provide the Customer with a response to their complaint as quickly as possible, but in any case within 7 days of receipt. If it is not yet possible to provide a substantive or definitive response, the Shop will confirm receipt within 7 days and provide an indication of the timeframe within which it expects to offer a substantive or definitive response to the Customer&#8217;s complaint. <strong>10.3<\/strong> If bloemen7days is affiliated with an organization for alternative dispute resolution, this will be clearly stated on the Website, including a reference to the body. A Customer who is not acting in the exercise of their profession or business may also turn to the European Online Dispute Resolution platform via: <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/ec.europa.eu\/consumers\/odr\/<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hier is de vertaling voor Artikel 11:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Article 11: Liability<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11.1<\/strong> This Article only applies if the Customer is a natural or legal person acting in the exercise of their profession or business. <strong>11.2<\/strong> The total liability of the Shop towards the Customer due to an attributable failure to perform the Agreement is limited to compensation up to a maximum of the amount of the price stipulated for that Agreement (including VAT). <strong>11.3<\/strong> Liability of the Shop towards the Customer for indirect damage, which includes \u2013 but is expressly not limited to \u2013 consequential damage, lost profits, lost savings, loss of data, and damage due to business interruption, is excluded. <strong>11.4<\/strong> Outside the cases mentioned in the previous two paragraphs of this Article, the Shop bears no liability whatsoever towards the Customer for compensation, regardless of the grounds on which an action for compensation would be based. However, the limitations mentioned in this Article shall lapse if and to the extent that the damage is the result of intent or deliberate recklessness on the part of the Shop. <strong>11.5<\/strong> The liability of the Shop towards the Customer due to an attributable failure to perform an Agreement only arises if the Customer immediately and properly serves a written notice of default to the Shop, setting a reasonable period to remedy the deficiency, and the Shop continues to fail in the performance of its obligations even after that period. The notice of default must contain as detailed a description of the deficiency as possible, so that the Shop is able to respond adequately. <strong>11.6<\/strong> A condition for the arising of any right to compensation is always that the Customer reports the damage to the Shop in writing as soon as possible, but at the latest within 14 days after it occurs. <strong>11.7<\/strong> In the event of force majeure (<em>overmacht<\/em>), the Shop is not obliged to compensate for any damage caused to the Customer as a result.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Article 12: Personal Data<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>12.1<\/strong> The Shop processes the Customer&#8217;s personal data in accordance with the privacy statement published on the Website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Article 13: Final Provisions<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>13.1<\/strong> The Agreement is governed by <strong>Belgian law<\/strong>. <strong>13.2<\/strong> Insofar as not otherwise prescribed by mandatory law, all disputes that may arise as a result of the Agreement shall be submitted to the competent <strong>Belgian court<\/strong> in the judicial district where the Shop is established. <strong>13.3<\/strong> If any provision in these General Terms and Conditions proves to be void, this shall not affect the validity of the General Terms and Conditions as a whole. In such cases, the parties shall establish (a) new provision(s) as a replacement, which shall give shape to the intention of the original provision as much as is legally possible. <strong>13.4<\/strong> In these General Terms and Conditions, &#8220;in writing&#8221; also includes communication by email, provided that the identity of the sender and the integrity of the email are sufficiently established.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Below you will find our General Terms and Conditions. These apply whenever you use or place an order via our Website and contain important information for you as a buyer. Therefore, please read the Terms and Conditions carefully. We further recommend that you save or print these conditions so that you can consult them again [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6363","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bloemen7days.be\/en\/wp-json\/wp\/v2\/pages\/6363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bloemen7days.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bloemen7days.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bloemen7days.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bloemen7days.be\/en\/wp-json\/wp\/v2\/comments?post=6363"}],"version-history":[{"count":1,"href":"https:\/\/bloemen7days.be\/en\/wp-json\/wp\/v2\/pages\/6363\/revisions"}],"predecessor-version":[{"id":6364,"href":"https:\/\/bloemen7days.be\/en\/wp-json\/wp\/v2\/pages\/6363\/revisions\/6364"}],"wp:attachment":[{"href":"https:\/\/bloemen7days.be\/en\/wp-json\/wp\/v2\/media?parent=6363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}